email down (not working either)

My receiving email [email protected],com is down and has been since about noon on Friday.
therefore, anything sent to me since then has not been seen and I can NOT read anything received before that and still undealt with.
I have been using Thunderbird
I can send from it
my deleted box has disappeared and been replaced with a TRASH box which I can not read or delete. 
It comes up with a message that TRASH is being used by another process, wait until it is finished.
I have left it for hours but whatever process is running is not going away.  I have also killed the obvious processes with <CTRL><ALT><DEL>
Does anyone have a suggestion -- if so, please reply to
(but only for this purpose) 
Richard Pitt is on his way over to ty and figure it out.


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